OneAssist Consumer Solutions Pvt. Ltd. I, Sudipta Ray, resident of India, do hereby serve this legal notice as follows: That I purchased a Motorola EnvisionX 55-inch Smart TV in June 2023 via Flipkart (Order ID: D428353060012398100) along with 3 years Complete Appliance Protection from OneAssist. That the said TV developed internal display defects, including black patches and screen abnormalities, during the subsistence of the warranty period. That despite repeated service requests, the Opposite Parties arbitrarily rejected my claims on frivolous grounds such as alleged serial number mismatch and incorrect claim, without conducting proper inspection or providing documentary proof. That I was further coerced to falsely categorize the defect as accidental damage, despite the absence of any physical or external damage, which amounts to unfair trade practice. That I am physically handicapped and bed-ridden, and such conduct has caused me

WORST SERVICE, My phone was collected on 7 July for minor issue of speaker sound problem it is 19 July today still i have jot received my phone. Their customer care service is even more worse they are unable to understand the problem. they just keep on retreating that complaint has been logged they will look into it. Also one assist does not have any TURN AROUND TIME to get the things done. They just wait for customer to lodge complaint, after that only they try to act.